VyStar Veterans Memorial Arena meets or exceeds all structural and service requirements as stipulated by the Americans with Disabilities Act. Restrooms, drinking fountains, phones, ATMs, and counters are accessible to guests with disabilities. Additional services are listed below.

Wheelchair-accessible seats are available at all price levels. One companion ticket may be purchased with each wheelchair-accessible ticket. Please indicate when buying tickets if you require accessible seating. You may purchase handicapped-accessible seating in person at the Box Office at VyStar Veterans Memorial Arena during normal business hours or by calling Ticketmaster at 1(800) 745-3000.

The preferred drop-off location for the VyStar Veterans Memorial Arena is at the corner of A. Philip Randolph Blvd. and Duval Street.